Privacy Policy

by Lavender Pen

PRIVACY POLICY

Effective Date: September 27, 2026
Last Updated: September 27, 2026

Lavender Pen Poetry (“Lavender Pen Poetry,” “we,” “us,” or “our”) operates https://www.lavenderpenpoetry.com/ (the “Website”).

We respect your privacy and are committed to protecting personal information that we collect, use, store, and process through our Website and related services.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when information may be shared, how long we retain it, and the rights available to you.

This Privacy Policy also explains our use of Google services and Google user data when you authorize our Website’s email functionality through Google OAuth.

1. WHO WE ARE

Lavender Pen Poetry is an online poetry, publishing, and creative platform operated through lavenderpenpoetry.com.

Our Website may provide:

  • poetry and written content;
  • information about our books and publishing services;
  • online purchases and related order processing;
  • customer communications;
  • website account functionality;
  • email notifications;
  • contact and support functionality; and
  • other services and features made available through the Website.

For questions regarding this Privacy Policy or our handling of personal information, you may contact us at:

Email: lavenderpenpoet@gmail.com
Website: https://www.lavenderpenpoetry.com/

2. INFORMATION WE COLLECT

Depending on how you interact with our Website, we may collect the following categories of information.

A. Information you provide directly

This may include:

  • name;
  • email address;
  • telephone or mobile number;
  • billing information;
  • shipping address;
  • account information;
  • information submitted through contact forms;
  • information included in messages or inquiries;
  • order information;
  • information necessary to provide publishing or other requested services; and
  • other information you voluntarily provide to us.

We collect only information that is reasonably necessary for the relevant purpose.

B. Purchase and transaction information

When you purchase products or services through our Website, we may process information necessary to:

  • process your order;
  • confirm your purchase;
  • arrange delivery;
  • provide customer support;
  • issue refunds where applicable;
  • maintain transaction records; and
  • comply with applicable legal and accounting requirements.

Payment information may be processed by third-party payment providers. Where payment processing is handled by a third party, that provider’s own privacy policy and terms may also apply.

C. Website and technical information

When you visit our Website, certain technical information may be automatically collected by our hosting provider, WordPress, security tools, analytics tools, or other website technologies.

This may include:

  • IP address;
  • browser type;
  • device information;
  • operating system;
  • referring URL;
  • pages visited;
  • approximate date and time of access;
  • website interaction information; and
  • security or diagnostic information.

This information may be used to operate, maintain, secure, troubleshoot, and improve the Website.

3. GOOGLE USER DATA

Our Google OAuth Integration

Lavender Pen Poetry uses Google’s OAuth authorization system to connect our Website’s email-sending functionality with a Google account used for sending Website-related email.

The integration is used through GoSMTP and Google’s Gmail API.

When you authorize this integration, Google may provide our application with access to the Google account permissions that you expressly approve on Google’s consent screen.

Google data we may access

Depending on the permissions requested and approved, our application may access:

  • the authorized Google account information necessary to establish the connection;
  • authorization credentials/tokens necessary to maintain the connection;
  • permission to send email through the authorized Gmail account; and
  • permission to manage email drafts where that permission is included in the authorization scope.

We do not request or use Google account data that is not necessary for the Website’s email functionality.

Our Google integration is intended specifically to allow the Website to send legitimate Website-related emails, including transactional and administrative messages.

How we use Google data

Google user data accessed through the OAuth integration is used solely to:

  • authenticate the authorized Google account;
  • establish and maintain the Website’s connection to Gmail;
  • send emails requested or generated by the Website;
  • support Website-related transactional and administrative communications;
  • create or manage email drafts when required by the authorized Gmail integration; and
  • maintain, troubleshoot, and secure the email functionality.

We do not use Google user data for unrelated purposes.

What we do NOT do with Google user data

We do not:

  • sell Google user data;
  • rent Google user data;
  • use Google user data for advertising;
  • use Google user data for personalized advertising;
  • use Google user data for retargeting;
  • sell Google user data to data brokers;
  • use Google user data to determine creditworthiness;
  • use Google user data for lending purposes;
  • use Google user data to build advertising profiles;
  • use Google user data to create databases unrelated to the requested functionality; or
  • use Google user data to train or improve generalized artificial intelligence or machine-learning models.

We do not transfer Google user data to third parties except where necessary to provide the requested functionality, comply with applicable law, protect security, or as otherwise permitted by Google’s applicable policies.

Our handling of Google user data is intended to comply with the Google API Services User Data Policy and its Limited Use requirements. Google specifically requires applications requesting Google user data to disclose their collection, use, storage, and sharing practices and to limit use to the purposes disclosed.

4. GOOGLE OAUTH AUTHORIZATION

When you authorize our Google integration, you are shown Google’s authorization and consent screen.

You may choose whether to grant the requested permissions.

You may also revoke the application’s access through your Google Account security settings.

If you revoke authorization, the Website will no longer be able to use the revoked Google permissions.

Revoking Google authorization does not necessarily delete other information previously collected through the Website, such as order records or contact information, which may be retained when necessary for legitimate business purposes, contractual obligations, legal obligations, dispute resolution, or other purposes described in this Privacy Policy.

5. STORAGE OF GOOGLE AUTHORIZATION INFORMATION

When you authorize the Google integration, authorization information necessary to maintain the Gmail connection may be stored within the Website’s WordPress hosting environment.

This may include OAuth credentials or tokens required to authenticate requests to Google’s services.

We use reasonable technical and organizational measures designed to protect this information against unauthorized access, alteration, disclosure, or destruction.

We do not intentionally store your Gmail password.

Google authentication is performed through Google’s OAuth authorization system.

Google’s own privacy policies and security practices also apply to Google’s processing of your information.

6. EMAIL INFORMATION

Our Website may send emails relating to:

  • orders;
  • order status;
  • account activity;
  • customer inquiries;
  • publishing services;
  • administrative communications;
  • Website operations;
  • requested services; and
  • other legitimate communications associated with your interaction with Lavender Pen Poetry.

Email content may contain information necessary to fulfill the relevant transaction or service.

We do not use Google account data obtained through OAuth to send unrelated advertising or promotional communications.

7. HOW WE USE PERSONAL INFORMATION

We may process personal information for the following purposes:

  1. To provide products and services you request.
  2. To process and fulfill orders.
  3. To communicate with customers.
  4. To respond to inquiries.
  5. To provide customer support.
  6. To send transactional and administrative emails.
  7. To maintain user accounts where applicable.
  8. To operate and maintain the Website.
  9. To protect the Website against fraud, abuse, unauthorized access, and security threats.
  10. To troubleshoot technical problems.
  11. To improve Website functionality and user experience.
  12. To maintain business and transaction records.
  13. To comply with legal and regulatory obligations.
  14. To establish, exercise, or defend legal claims.
  15. To perform other purposes disclosed to you at or before the time information is collected.

We seek to process personal information only for specified, legitimate, and proportionate purposes.

8. LAWFUL BASIS FOR PROCESSING

Where applicable, we process personal information based on one or more lawful grounds, including:

  • your consent;
  • the performance of a contract or steps taken at your request before entering into a contract;
  • compliance with legal obligations;
  • protection of vital interests where applicable; and
  • legitimate interests, where those interests do not override your fundamental rights and freedoms.

For users in the Philippines, our privacy practices are intended to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Philippine privacy law recognizes principles including transparency, legitimate purpose, and proportionality in the processing of personal information.

9. SHARING OF PERSONAL INFORMATION

We do not sell or rent your personal information.

We may share information only when reasonably necessary for the purposes described in this Privacy Policy, including with:

Service providers

We may use third-party providers that help us operate our Website or fulfill requested services, such as:

  • website hosting providers;
  • email delivery providers;
  • payment processors;
  • shipping and delivery providers;
  • website security providers;
  • technical service providers;
  • analytics providers where applicable; and
  • other vendors necessary to provide Website functionality.

These providers may process information on our behalf and are expected to handle information appropriately and only for authorized purposes.

Legal and security purposes

We may disclose information when reasonably necessary to:

  • comply with applicable law;
  • respond to lawful requests from authorities;
  • protect our rights or property;
  • investigate fraud or abuse;
  • protect the security of our Website or users; or
  • establish, exercise, or defend legal claims.

Google

Where you authorize our Gmail integration, Google processes information in accordance with Google’s own policies and terms.

We do not sell or transfer Google user data to advertising platforms, data brokers, or information resellers.

10. GOOGLE LIMITED USE COMMITMENT

Lavender Pen Poetry’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google’s policies prohibit transferring or using Google user data for advertising, sale to data brokers, creditworthiness or lending decisions, and other unrelated purposes. Our Google integration is limited to providing the Website’s authorized email functionality.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • providing requested services;
  • maintaining customer and transaction records;
  • resolving disputes;
  • preventing fraud and abuse;
  • maintaining security;
  • complying with legal, accounting, tax, or regulatory obligations; and
  • establishing, exercising, or defending legal claims.

When information is no longer necessary for these purposes, we will take reasonable steps to delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

Google OAuth data

When Google authorization is revoked or the Gmail integration is disconnected, we will no longer use the revoked authorization to access Google’s services.

Where applicable, stored OAuth credentials or tokens may be deleted or rendered unusable when the integration is disconnected, subject to technical limitations, security requirements, backups, or legal retention requirements.

Google may separately retain information according to Google’s own policies.

Google requires applications to disclose their retention and deletion practices for Google user data.

12. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal information against:

  • unauthorized access;
  • unauthorized disclosure;
  • alteration;
  • destruction;
  • accidental loss;
  • misuse; and
  • other unlawful processing.

Security measures may include access controls, authentication mechanisms, software updates, security monitoring, backups, hosting security measures, and other appropriate safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies to:

  • operate Website functionality;
  • remember preferences;
  • maintain sessions;
  • improve performance;
  • provide security;
  • understand Website usage; and
  • support analytics or other Website functions where applicable.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect Website functionality.

14. THIRD-PARTY SERVICES AND LINKS

Our Website may contain links to third-party websites, services, social media platforms, payment providers, shipping providers, or other external services.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage users to review the privacy policies of those third parties.

15. YOUR PRIVACY RIGHTS

Subject to applicable law and any applicable exceptions, you may have rights concerning your personal information, including the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion or erasure where legally applicable;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request information regarding our processing practices; and
  • exercise other rights provided under applicable privacy laws.

Under the Philippine Data Privacy Act, data subjects have recognized rights concerning their personal information, subject to the limitations and conditions provided by law.

To submit a privacy request, contact us using the information below.

16. REQUESTING DELETION OF YOUR INFORMATION

You may request deletion of personal information that we hold about you by contacting:

Email: lavenderpenpoet@gmail.com

Please include enough information for us to identify the relevant account, transaction, or interaction.

We may need to verify your identity before completing a request.

Certain information may need to be retained where required or permitted by law, or where necessary for legitimate business purposes such as accounting, fraud prevention, dispute resolution, or establishment, exercise, or defense of legal claims.

Google account access

If you want to revoke Lavender Pen Poetry’s access to your Google account, you may also remove the application’s access through your Google Account settings.

17. CHILDREN’S PRIVACY

Our Website is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

18. INTERNATIONAL DATA PROCESSING

Depending on the services and providers used to operate our Website, personal information may be processed or stored in countries other than the country in which you reside.

Where third-party service providers process information on our behalf, we seek to use providers that maintain appropriate security and privacy practices.

Google and other third-party providers may process information according to their own privacy policies and applicable international data-transfer frameworks or legal requirements.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • changes to our Website;
  • changes to our services;
  • changes in technology;
  • changes in our data-processing practices;
  • changes in applicable law; or
  • changes required by third-party service providers or platform policies.

When we make material changes, we will update the Last Updated date at the top of this Privacy Policy and, where appropriate, provide additional notice.

Google requires privacy policies associated with OAuth applications to remain current and accurately describe how Google user data is handled.

20. CONTACT US

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact:

Lavender Pen Poetry
Website: https://www.lavenderpenpoetry.com/
Email: lavenderpenpoet@gmail.com

For privacy-related requests, please use the subject line: Privacy Request – Lavender Pen Poetry

21. GOOGLE API SERVICES USER DATA DISCLOSURE

For clarity, our use of information received from Google APIs is limited to providing the functionality described in this Privacy Policy.

Lavender Pen Poetry’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not sell Google user data, use Google user data for advertising, or use Google user data for unrelated purposes.

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